Reassessing E-Business Impact on Firm Performance: Value Creation from E-Business and ERP System Integration

論文發表人：許裴舫(加州大學爾灣校區資訊系統博士班)

 

http://www.web2006.org/

 

根據資源基礎觀點(Resource Based View) ， 我們檢測了企業資源系統(ERP)和電子商務系統之互補效用，對公司財務表現之影響.。本研究和過去研究最大的不同是，過去的研究大多假設ERP系統和電子商務系統對公司財務表現有直接的影響，本研究則提出，只有當公司有能力將兩個資訊系統互補運用，建立不同公司間的系統整合、流程整合，公司方有可能獲取財務方面的利益。本研究以150家美國製造業公司為樣本，並提出兩種不同的方法來衡量每個公司互補運用兩資訊系統的能力，以檢測本研究提出之假說。我們發現，一個公司互補運用兩資訊系統的能力，對於創造公司的財務利益有莫大的影響，其影響遠大於兩資訊系統的本身。我們因此建議公司，若想獲取投資資訊系統的最大利益，則應建立交互運用兩系統的能力。  

 

Building on Resource Based View (RBV), we investigate the complementary effect between ERP and e-business technologies, and the impact of such effect on firm performance. Different from previous studies that assume ERP and e-business technologies have direct effects on firm performance, this study argues that it is the complementarily use of the two IT resources to build system and business integration capabilities that is more likely to create business value. We use a sample of 150 U.S. manufacturing firms and two different approaches — product term approach and direct measure approach — to measure the complimentary effect. We present new empirical evidence that the complementary effect between ERP and e-business technologies in creating business value is stronger than the main effects of ERP or e-business technologies alone. Accordingly, firms should utilize and deploy ERP and e-business technologies in a mutually reinforcing manner to extract the most complementarity value from ITs.